NecrolOggi Privacy Policy

1. Data Controller

NecrolOggi Ltd, [REGISTERED_ADDRESS], United Kingdom. Email: privacy@necrologgi.com.

NecrolOggi Ltd acts as data controller under applicable privacy laws, including UK GDPR, EU GDPR, the Swiss Federal Act on Data Protection where applicable, and applicable consumer and electronic communications laws.

2. Scope of This Policy

This Privacy Policy applies to visitors, registered users, funeral agencies, service providers, obituary creators, people posting condolences, alert or newsletter subscribers, business partners, and applicants contacting NecrolOggi.

It does not apply to third-party websites, services, or businesses linked through the Platform.

3. Eligibility

The Platform is intended exclusively for individuals aged 18 years or older. Minors are prohibited from creating accounts or submitting content.

4. Personal Data We Collect

We may collect account data, including full name, email address, encrypted password, telephone number, account preferences, login history, and authentication records.

We may collect obituary and memorial data, including the deceased person's name, dates of birth and death, obituary text, photographs, funeral details, burial or cremation information, religious ceremony information, condolences, memorial comments, family messages, and uploaded documents where applicable.

We may collect business and agency data, transaction and subscription data, technical and usage data, communication data, and marketing or notification data. Payment card details are processed directly by Stripe and are not stored by NecrolOggi.

5. Special Category and Sensitive Data

NecrolOggi operates in the funeral and memorial sector and may process information relating to deceased persons and sensitive family circumstances.

Where required by law, we rely on explicit consent or other lawful bases. Users publishing obituary information confirm that they have the necessary rights and authority to publish it.

6. How We Collect Data

We collect personal data directly from users, through registration, obituary submissions, agency verification, comments and condolences, cookies and analytics technologies, support interactions, payment processors, publicly available business registries, and AI-assisted moderation systems.

7. Purposes of Processing

We process personal data to operate and maintain the Platform, create and display obituary pages, support search, verify agencies and providers, administer subscriptions, provide support, moderate content, prevent abuse and fraud, maintain security, monitor analytics and performance, support AI-assisted moderation and translation, send marketing and obituary alerts, improve user experience, comply with law, and enforce our Terms and Conditions.

8. Legal Bases for Processing

We process personal data where necessary for a contract, where you have given consent, where we have legitimate interests, or where processing is required by law.

Consent may cover marketing communications, cookie consent, optional notifications, and optional obituary indexing controls. Legitimate interests include operating the Platform, preventing abuse, improving services, platform analytics, and community safety.

9. Public Nature of Obituaries

Obituaries and memorial pages may be publicly accessible and searchable. Unless disabled by the family or lawful representative, pages may be indexed by search engines, appear in public search results, and be shared on social media.

Families may request de-indexing, removal, permanent deletion, or anonymisation where appropriate. NecrolOggi may request verification documentation before processing such requests.

10. Comments and Condolences

Comments and condolences are subject to moderation, may be reviewed manually or automatically, may be screened using AI moderation tools, and may be rejected or removed at our discretion.

Users must not submit defamatory, abusive, discriminatory, hateful, graphic, misleading, spam, or unlawful material.

11. AI-Assisted Features

NecrolOggi may use artificial intelligence for obituary drafting assistance, translation, service recommendations, moderation support, offensive content detection, and spam detection.

AI-generated content may contain inaccuracies. Users remain fully responsible for reviewing and approving all content before publication.

12. Cookies and Tracking Technologies

NecrolOggi uses cookies and similar technologies as described in the Cookies Policy. Technologies may include Google Analytics, Meta Pixel, TikTok Pixel, Hotjar, LinkedIn Insight Tag, Google Ads, Cookiebot, and OneTrust.

Analytics and marketing technologies are activated only after user consent.

13. Disclosure of Personal Data

We may disclose personal data to hosting providers, payment processors, analytics providers, marketing providers, customer support providers, legal advisors, law enforcement authorities where required, regulatory authorities, and fraud prevention providers.

We do not sell personal data.

14. International Data Transfers

Personal data may be processed in the United Kingdom and the European Union. Where required, transfers are protected using Standard Contractual Clauses, adequacy decisions, or other GDPR-compliant safeguards.

15. Data Retention

We retain personal data only for as long as reasonably necessary. Retention periods may vary depending on legal obligations, fraud prevention, dispute resolution, and operational requirements.

Obituaries are generally retained publicly for up to two (2) years unless removed earlier. Certain records may be retained longer where legally required.

16. Security

NecrolOggi implements appropriate technical and organisational security measures, including encryption in transit, access controls, moderation systems, verification procedures, monitoring systems, rate limiting, and security logging.

No platform can guarantee absolute security.

17. User Rights

Subject to applicable law, users may request access, correction, deletion, restriction, portability, objection to processing, and withdrawal of consent.

Requests may be submitted to privacy@necrologgi.com. Users may also lodge complaints with applicable supervisory authorities.

18. Copyright and User Content

Users retain ownership of uploaded content. By uploading content, users grant NecrolOggi a worldwide, non-exclusive, royalty-free licence to host, reproduce, display, distribute, index, promote, and adapt it for technical purposes.

This licence terminates when content is permanently deleted, except where retention is legally required.

19. Third-Party Services

NecrolOggi acts solely as an intermediary platform and is not responsible for funeral services, flower deliveries, legal services, counselling services, third-party providers, or transactions occurring outside the Platform.

20. Automated Decision-Making

NecrolOggi may use automated systems for spam detection, moderation prioritisation, and fraud prevention. Users may contact us regarding significant automated decisions.

21. Changes to This Policy

NecrolOggi may modify this Privacy Policy periodically. Updated versions become effective upon publication. Continued use of the Platform constitutes acceptance of updated policies.

22. Governing Law

This Privacy Policy is governed by the laws of England and Wales. The courts of London shall have exclusive jurisdiction.